Refund Policy

Last updated: October 4, 2026

JointsAid purchases are covered by the manufacturer's 60-day money-back guarantee. Because shop-jointsaid.com is an independent affiliate site and not the seller of record, all orders, billing, and refund requests are handled directly by the official retailer at checkout.

How Refunds Work

• The 60-day guarantee window begins on your order/payment date.
• Refund requests must be submitted through the official order page or retailer support channel shown on your receipt.
• Always read the current refund terms shown at checkout before completing your purchase, as specific conditions can be updated by the seller.

Need Help?

If you're unsure where to start, use the Contact page and we'll point you to the right place.